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Terms and Conditions
This website is operated by: Treepack BVBA ("Treepack"), with registered office at Martelarenplein 20E, 3000 Leuven, Belgium, VAT number BE084.8401.095. By visiting this website, you agree with its contents and you are bound by these terms and conditions which govern the relationship between you and Treepack. If you do not agree, we kindly ask you to exit this website immediately. Unless otherwise agreed, these terms and conditions will apply to any relationship between the Customer and Treepack. The Customer declares to know and accept the general terms and conditions of TREEPACK. This acceptance occurs tacitly and immediately. The general conditions are always available via this website or via simple request. For every order placed by the CUSTOMER, the general terms and conditions that apply at that time to the website are applicable, with the exclusion of any older or newer provisions. If any provision of these general terms and conditions would be declared void or unenforceable by virtue of the applicable law, this nullity or unenforceability does not entail the nullity or unenforceability of the other provisions of these general terms and conditions and these remain fully applicable. What is not expressly provided in these terms and conditions of sale is governed by the provisions of Belgian law. These general terms and conditions can not be affected except in the event that a written agreement between TREEPACK and the CUSTOMER expressly deviates from this. This derogation is only permitted for those provisions that are strictly incompatible. 1. Provided Information The information contained on this website is of a general nature and is neither adapted to specific persons or to particular circumstances and does not constitute personal advice. As regards the information, no guarantees are provided and the use of both the website and the information is solely at your own risk. 2. Liability for use of the website Despite all our efforts to ensure that the information on this website is accurate, complete, and up-to-date, there may be inaccuracies, for which we shall not be liable. Any liability for direct, indirect or consequential damages arising indicated by the use of this website or the information on this website is expressly excluded. Treepack has the right to fully or partially suspend or stop the site at any time due to maintenance, updating or any other reason, even without prior warning. Treepack cannot be held liable for any inconvenience or damage resulting from the use of the Internet, by any breakdown of the system, the intrusion of outsiders or of a virus, or anything that may be considered as force majeure. 3. Hyperlinks This website may contain links to other websites which are outside our control. We provide no guarantee for such external websites and therefore accept no liability for direct or indirect damages resulting from the use and / or information from external websites. 4. Intellectual property All that appears on this website is the intellectual property of Treepack or third parties who have authorized Treepack for its use. Reproduction is prohibited and is possible only with our express, prior written consent. This concerns among others but is not limited to all text, images, video files and audio files. 5. Offer and acceptance TREEPACK reserves the right to refuse orders and to give this without any valid reason. An order is only definitive after the acceptance of these general sales conditions, the prices and the description of the offer. If something in the offer or after order would be insufficiently clear, the customer can always contact us by email at us@treepack.net. All questions will be answered as soon as possible. 6. Payment The prices are those stated on the quotation issued by TREEPACK and apply during the period stated therein. All prices quoted are exclusive of 21% VAT. The CUSTOMER is responsible for the correctness of the transferred company number. Payment must be made within thirty (30) calendar days after receipt of the invoice and this by bank transfer to the account number stated on the invoice. 7. Cancellation conditions Treepack reserves the right to charge a 50% fee of the total amount agreed upon on cancellation from 14 calendar days of the agreed placement date. Treepack reserves the right to charge 100% of the total amount agreed upon on cancellation during the project starting from the agreed placement date. 8. Guarantee TREEPACK offers the guarantees provided for by the law. TREEPACK is not liable for force majeure, accident, misuse or incorrect handling of an article by the CUSTOMER. 9. Signature and proof The CUSTOMER accepts electronic evidence. The CUSTOMER is solely and exclusively responsible for the accuracy of all data that he or she passes on. The final confirmation of the order by the CUSTOMER counts as acceptance at the set price. The validation of the CUSTOMER counts as signature and express acceptance of all transactions. 10. Privacy protection TREEPACK reserves the right to gather customer data for internal use, both directly through collection of data provided by the customer at registration and/or order and indirectly by for example the use of cookies, newsletter registration, reservation or order. The customer has, in accordance with the Law of December 8, 1992 on the Protection of Privacy, the right at any time to change or to see this information and have it removed if he/she no longer wishes to receive information about the activities of Treepack. To do so, the customer contacts Treepack via us@treepack.net. 11. Amendments TREEPACK reserves the right to amend these terms and conditions. 12. Applicable law and applicable court This agreement is governed by the Belgian law and any dispute concerning the interpretation or the application falls within the jurisdiction of the court of the district where our registered office is located. Privacy declaration Welcome to the Treepack Privacy Statement. This Privacy Statement explains in a simple, transparent, clear and correct way why and how the personal data, which persons send via the online contact form on its website (www.treepack.net) or directly by e-mail, letter or fax, by Treepack collected, used and protected. If you decide to provide us with your personal data, you confirm that you have gone through these privacy terms. The information will be used in accordance with the permissions you have provided, with the Act of 30 July 2018 on the protection of individuals with regard to the processing of personal data and the European Regulation 2016/679 of the European Parliament and the Council of 27 April 2016 (entered into force on 25 May 2018) regarding the protection of individuals with regard to the processing of personal data and on the free movement of such data (AVG). This Privacy Statement also aims to help you make informed decisions when using our website. So take a moment to read and understand the text, and remember that our terms and conditions and our cookie policy also apply. 1. What are your personal details? Personal data is any information that relates to an identified or identifiable living individual. This identification can be done based on this information, whether or not supplemented by other information that the Processing Officer owns or is likely to obtain. 2. What data do we collect? As part of the online contact form on its website (www.treepack.net) and the data transmitted to Treepack directly by e-mail, by letter or by fax, Treepack only collects the data necessary to obtain the desired results. You can send us the following information or we can ask you for the following information: - Your full name - your personal details, such as your address and postcode, your e-mail address, the number of your fixed telephone line, mobile phone and fax - information about your bank account number or other bank details - general information such as your professional interests, your experience with our products and services or other products and services and your contact preference - your contacts with us, such as a trace of a call, an e-mail, a letter or whatever evidence of the contact you have had with us - information about your surfing behavior (including information about the websites you visit) Treepack can also collect information about your hardware and software, including: - IP address - browser - operating system - access time - address of the websites from which you come 3. Who collects your data? Treepack is the Processing Officer ('Data Controller') for this data collection. 4. How and why do we collect your personal data? Some of the personal details above are requested in the online contact form. The purpose of this data collection is to be able to answer the questions posed to Treepack via the form. All other data, other than that mentioned above, that is transferred to Treepack by direct contact recording by e-mail, fax or letter, will only be used to achieve the relevant purpose for the purpose of contact recording. We may also collect information about you through other organizations, our business or project partners, only when necessary. Other possible reasons for using your data: - to provide products and services that you have requested; - to ensure that the content of our website is displayed in the most effective way for you and your computer; - to carry out statistical analyses with which we measure the interest of customers for the various parts of our websites; - to further develop and improve our products and services; - for our internal reports. 5. Share your data We can share your information with: - partners or agents involved in delivering products or services that you have ordered or used; - partners or agents who are committed to providing services for and on behalf of Treepack; - project partners and other professional advisers; - debt collection agencies or other organizations that collect debts; - law enforcement authorities, regulators, courts or other government departments when we are legally required or authorized by law. We may have to pass on your data to partners or agents who are not in the EU (European Union). For example, when our partners and agents are outside the EU, or if you use our services and products while visiting countries outside the EU. 6. Storage and protection of your personal data The data collected via the contact form on the Treepack website and transmitted directly to it by e-mail, fax or letter are stored locally and processed within the European Union. Treepack has reasonable and appropriate means to protect and secure the collected data and take reasonable measures to verify the identity of the user who wants the collected personal data. The data transferred to Treepack will only be accessible to responsible persons who, in the context of their function, must have access to this data. Treepack only keeps your personal data for as long as is reasonably necessary or required by law. 7. Your choice about your data You have the right to ask Treepack whether your data have been processed by Treepack. To enforce this right, you must formulate the question formally and clearly specify what you want to know, correct or delete. This application must be dated, signed and sent to Treepack along with a copy of the front and back of your identity card. If your data have indeed been processed, you can also request free access to the personal data in our possession and ask for the reasons for the processing and the period in which we store and process the information. You may also request the rectification or erasure of your data, oppose their use, limit their use and receive your personal data in our possession. The deletion of data must be specifically motivated. If these conditions are met, Treepack will meet your request as soon as possible and inform you about this. Treepack makes every effort to carry out the updates as quickly as possible. You may still receive notifications with the original data until the changes have been processed. 8. What about cookies? A cookie is a small file that requests access to be placed on your hard drive. Once you accept this, the file is added and it helps analyse internet traffic or lets you know when you visit a specific website. Cookies allow web applications to communicate with you as a person. The web application can tailor its operation to your needs, likes or dislikes by collecting and remembering information about your preferences. We use traffic log cookies to identify which pages you use. This helps us analyse internet traffic and improve and fine-tune our website according to the preferences of the user. We only use this information for statistical purposes and then this information is removed from the system. In short, cookies help us to create a better website for you by allowing us to monitor which pages you find useful and which you do not. A cookie does not in any way allows us to access your data or to disclose any information about you that you do not want to release to us. You can choose to accept or refuse cookies. Most browsers automatically accept cookies, but you can usually also choose to refuse cookies if you wish. In that case, however, you may not be able to make full use of this website. You can disable the storage of cookies or delete stored cookies in your browser, but this may lead to reduced functionality, delay or unusability of certain parts of the website. 9. Google Analytics The Website uses Google Analytics. This web analysis service, which is offered by Google Inc. ("Google") uses analytical cookies. The information gathered via the cookies about the use of the website by a visitor is sent to Google together with the IP address of that visitor and stored by Google. For example, Google can use that information for the following: 1. Deliver advertising activity reports to advertisers and websites that host the ads and ensure that those website publishers are paid 2. Website and app owners who use Google Analytics help understand how visitors interact with their sites or apps 3. Detect and combat fraud and other security risks to protect users and partners 4. To fulfill its legal obligations 5. Improve its products. For all these activities except for point 2, Google acts as the controller and the processing of the data it collects about your use of the Website, thus on its responsibility. How can you manage what information is sent to Google? Here are some ways you can manage what information is shared by your web browser when you visit the Website: • If you do not want Google Analytics to be used in your browser, you can install the browser add-on for Google Analytics. More information about Google Analytics and privacy. • If you are signed in to your Google Account, you may - depending on your account settings - view and edit certain data that Google collects from your visited sites and apps. • Incognito mode in Chrome allows you to browse the web without recording web pages and files in your browsing history. Cookies are removed after you close all incognito windows and tabs. Your bookmarks and settings are saved until you delete them. • Ad settings allow you to manage which ads from Google you see on the web. You can discover how ads are selected for you, opt out of Ads Personalization and block specific advertisers. More information about ads. 10. How can you reach us? For questions about this Privacy Statement, your rights regarding your personal data or the processing of the data by Treepack in the context of the online contact form, you can contact us at: Treepack BVBA Martelarenplein 20E 3000 Leuven Belgium Or check the contact page ;-) |
